Reference

What You Agree to When You Use rawit188

These terms set out what rawit188 expects from you and what you can expect from us — covering your account, your wallet transactions through DANA, OVO, or GoPay, and how we handle disputes or account actions.

Account & eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal conditionsAccount suspension policyDispute process
rawit188 What You Agree to When You Use rawit188
CONTACT FOR TERMS

Reach Us About Any Terms Question

If something in these terms is unclear — or you want to dispute an account action taken under them — we have three ways to get in touch. Our support team can clarify specific clauses, walk you through a wallet verification step, or escalate a formal complaint on your behalf. Response times vary by channel, but we aim to acknowledge every query within one business day.

Live Chat Open the chat widget from any page on rawit188 to speak with a support agent about a specific clause or account decision made under these terms.
Email Support Send a detailed message to our support address for written records of your query. Useful when you need a formal response about a terms-related account action.
Account Help Centre Log into your account and open the Help section for self-service steps — including how to request a review of a suspended account or wallet hold.
HOW WE OPERATE

What rawit188 Commits to Under These Terms

These commitments are not promises separate from the terms — they are how we carry the terms out in practice. From securing your account credentials to being transparent about what triggers a wallet hold, we try to make the rules predictable and enforceable in both directions. If we act under a clause that affects your account, you have a clear path to contest it through our support channels.

Account Security

Your login is protected by OTP verification tied to your registered mobile number. Never share your PIN or session token; account security is a shared responsibility under these terms.

Wallet Transaction Records

Every DANA, OVO, and GoPay transaction is logged against your account with a reference number. You can request a transaction record by contacting support if a deposit or withdrawal is disputed.

Data Handling

We retain your account data for as long as your account is active and for a period after closure as required by applicable rules. You may request what data we hold by contacting support in writing.

Terms Change Notification

When we update these terms, the revised version appears on this page with immediate effect. We recommend checking back periodically, especially before making a large wallet transaction.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering everything from what happens to a disputed deposit to how account closures are handled under the policy.

Yes. Every transaction through DANA, OVO, or GoPay is covered by these terms. Wallet-specific conditions — such as minimum amounts or verification steps — are stated at the point of transaction.

The updated terms take effect as soon as they are published here. Continued use of your account after an update means you accept the revised version. We recommend reviewing this page regularly.

No. These terms permit only one account per person. Duplicate accounts may be suspended and any associated wallet balance held pending a review. Contact support before opening a second account for any reason.

Start with live chat for a quick response, or send a written message via email to create a formal record. Include your account reference and the specific clause or action you want reviewed.

Access to certain features depends on local law and eligible regions in Indonesia. Where a feature is restricted in your area, the relevant clause in these terms will not apply to you in that context.

We retain account data for a period after closure as required by applicable rules. To ask what data we hold or to request removal where permitted, contact our support team with your account details in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.