Reference

Understand Your Rights and Our Rules

These terms set out how rawit188 operates for accounts in Indonesia, covering your rights, account use, payment handling through DANA, OVO, and GoPay, and what applies when you access the platform.

Account TermsPrivacy and DataPayment PolicyJurisdiction NoticeContact Rights
rawit188 Understand Your Rights and Our Rules
HOW WE HANDLE YOUR DATA

Security, Retention and Your Account Rights

We handle account and payment data with the same care we apply to every part of the platform. Here is what that looks like in practice — from how we store your information to how you can request changes or deletions.

Data Retention

We keep account and transaction records for as long as your account is active. After closure, records are held for the minimum period required under applicable regulations, then deleted.

Cookie Policy

Cookies on rawit188 handle session state only — your wallet preference, game filters, and lobby view are saved so returning on mobile or desktop feels continuous, not a fresh start.

Account Security

Account access uses OTP verification tied to your registered mobile number. If you notice unauthorised login attempts, contact support immediately to lock your account.

Request Your Data

You can request a copy of your account data or ask us to correct inaccurate details at any time. Submit via the contact form under the Legal category in your dashboard.

CONTACT AND HELP

Reach Us About Any Policy Matter

If you have a question about our legal terms, your account data, or a transaction dispute involving DANA, OVO, or GoPay, our support team handles these directly. You can reach us through live chat, email, or our contact form — all routed to the same team that manages account and policy queries.

Team online

Live Chat

Open the chat widget from any page in your account. Policy and account queries are handled by the same team — no separate queue for legal questions.

Email Support

Send your query to our support address for written records. Useful for formal requests like data access, account closure, or wallet transaction disputes.

Contact Form

Available in your account dashboard. Select the Legal or Account category so your query reaches the right team without extra back-and-forth.

Common Legal Questions, Answered Directly

These are the questions we hear most when it comes to account rules, data rights, and how our legal terms apply to your wallet and activity on the platform.

Yes. Access to our services depends on local law and is available only where permitted in eligible regions. If your location restricts online gaming, your account may be declined or suspended accordingly.

We receive only a payment confirmation token from your wallet provider after each transaction. Full wallet credentials are never stored on our side — the payment rails handle authentication directly.

Yes. Submit a data request through the contact form in your account dashboard, selecting the Legal category. We will respond with your account and transaction data within a reasonable timeframe.

Dormant accounts are flagged after extended inactivity. We will contact you via your registered email before any action is taken on your account balance or status.

Contact support via live chat or email to request account closure. Any remaining balance will be returned to your linked DANA, OVO, or GoPay wallet after identity verification is confirmed.

Updates are published on this page with a notice period before they take effect. We recommend checking back periodically, especially if your account or payment setup changes.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.